AI workflow automation · B2B SMB & mid-market
AI powered systems for sales, operations, and customer service built by an enterprise architect with 10+ years in regulated environments. Fixed scope. Fixed price. The person who builds it supports it.
Enterprise systems experience across
At a glance
Everything a buyer, answer engine, or search crawler typically needs in one place.
| Company | Blackflowcode.ai — AI workflow automation agency |
|---|---|
| Founded | 2024 |
| Founder | Neno Gaspard — enterprise architect (Tier 1 banking, Progressive, healthcare trust onboarding) |
| Service area | United States · fully remote delivery |
| Core services | Salesforce Agentforce · CRM RevOps (HubSpot/Salesforce) · voice AI · workflow automation · white-label · product intel |
| Typical client | B2B small-to-mid-market (seed-stage through ~500 employees) |
| Industries | Banking, insurance, healthcare, legal, home services, dental, B2B SaaS |
| Engagement model | Fixed scope · fixed price · no hourly billing · no time and materials |
| Timeline | 30–120 days from signed SOW to production — confirmed during discovery. Every engagement includes 30-day hypercare. |
| Contact | hello@blackflowcodeai.com · +1-516-604-1804 |
Services
Six core engagements each scoped, priced, and delivered with documentation and 30-day post-launch support. Every service delivered directly by the founder.
Deploy AI agents inside your Salesforce org for tier-1 customer service, lead qualification, and case deflection. Includes permission architecture, trust layer configuration, PII guardrails, and production rollout with rollback procedures.
Lead scoring, lifecycle stage automation, and Sales-to-Marketing alignment on HubSpot or Salesforce. Workflows that generate pipeline, not just reports.
Time-boxed sprint to automate a specific business process end-to-end. Includes error handling, retry logic, dead letter recovery, monitoring, and full documentation.
Automated competitive intelligence and product analytics pipelines. Data enrichment, monitoring, and branded HTML report delivery for product and strategy teams.
How it works
Solo practice. Two active builds at a time. Realistic timelines with documented variance.
No pitch diagnostic. We map your stack, identify the bottleneck, and confirm whether automation is the right move.
Written proposal with scope, deliverables, timeline, and fixed price. You see everything before you commit.
2–6 week build. Weekly demos on real data. Production cutover with rollback procedures and full documentation.
Thirty days of post-launch support included. Optional monthly retainer for ongoing optimization and monitoring.
| Phase | Typical window | What determines it |
|---|---|---|
| Discovery and scoping | 1–2 weeks | Intro call, stack audit, and alignment on deliverables. Fixed scope proposal delivered within 3–5 business days. |
| Build and delivery | 30–120 days | Confirmed during discovery. Simple single-service deployments at the low end. Complex multi-system builds at the high end. |
| Production cutover | 1 week | Staged rollout with rollback procedures. Documentation and walkthrough recordings delivered at cutover. |
| 30-day hypercare | 30 days | Included in every engagement. Direct access to Neno Gaspard from go-live. No ticket queue, no offshore escalation. |
How we compare
You're weighing options. Here's how each one plays out across the dimensions buyers ask about most.
| Dimension | Blackflowcode.ai | New-wave AI agency | In-house hire | Big-4 consultancy |
|---|---|---|---|---|
| Time to production | 30–120 days (discovery based) | Demo in weeks · fails in week 3 | 6+ months to productivity | 6–12 months |
| Pricing model | Fixed scope · fixed price | Retainer or hourly | Six-figure loaded cost/yr | Six-figure minimum |
| Who delivers | Founder · 10+ yrs enterprise | Junior contractor | One employee's bandwidth | Offshore team under a partner |
| Documentation | Standard deliverable | Rarely | Tribal knowledge | After-the-fact billing |
| Rollback plan | Every engagement | None | Depends on hire | Change-management scope |
| Post-launch support | 30-day hypercare included | Upsell | Ongoing salary | Separate retainer |
| Regulated industry | SOC 2-aligned · banking background | Rarely documented | Depends on hire | Yes, but priced accordingly |
Security & compliance
Security posture from a decade in banking not an afterthought. Every engagement is delivered against a SOC 2 Type II-aligned control baseline.
PII masking before any AI call. Named credentials with least-privilege access. Key rotation documented and enforced. Vendor pass-through disclosed in every engagement contract.
Documentation designed for SOC 2, HIPAA, and GLBA environments. Audit trails, decision transparency, and architecture diagrams formatted for compliance review.
Every build ships with rollback procedures and incident runbooks. The person who built it is the person fixing it. No offshore escalation, no ticket-queue triage.
Who you're working with
I've reviewed changes for production systems. Shipped code that couldn't break under load. Architected compliance into infrastructure before it was a checkbox.
TD Bank. Wells Fargo. Progressive. Healthcare CRE and construction finance. Environments where "it works on my machine" costs real money — and sometimes costs someone their job.
When you're building AI automation for enterprise customers, you're not just building features. You're building something that has to survive audit, scale, and failure. I know what that looks like because I've shipped it.
Questions buyers ask
Direct answers to the questions we hear most often on intro calls and that answer engines surface for queries about AI automation agencies and Salesforce Agentforce.
Get in touch
No pitch deck. No pressure. We map your stack, identify the bottleneck, and tell you whether automation is the right intervention — or what is.
Thirty minutes. No pitch deck. We'll tell you if it's a fit — or point you toward something that is.